How can I set my password for first-time login?

Published Oct 17, 2024

Please follow the steps below to reset your password on our trading platforms.

For Stocko App and Stocko Web.

1. Open any of the following platforms:

• Stocko App
• Stocko Web

2. On the login page, click on “Forgot Password / Reset Password.”
3. Enter your Client ID and PAN. (Note: Your Client ID is your Login ID).
4. OTP will be sent to your registered email ID and mobile number.
5. Enter the OTP and proceed to create a new password.

For NEST  Trader

1. Open NEST Trader.
2. Click on “Reset Password.”
3. Enter the following details:

• Login ID
• Email ID
• Date of Birth
• PAN Card Number

4. OTP will be sent to your registered email ID and mobile number.
5. Enter the OTP and click on “Validate OTP.”
6. Create a new password following the same password guidelines mentioned above.
7. Re-enter the password in the Confirm Password field and submit.

Password Guidelines

Please ensure your new password meets the following criteria:

• Length should be 6 to 12 characters
• Must include at least one special character (e.g., @, #)
• Must be a combination of letters and numbers
• Must not contain any numeric digits from your Client ID
• Re-enter the same password in the Confirm Password field.
• Click Submit. Your new password will be created successfully.
• Password Expiry: Passwords will expire every 90 days for security reasons

Need Help Changing Your Password?

If you face any difficulties changing your password, contact us via any of the following options:

• Call: 011-40409999
• Email: support@stocko.in
• Live Chat: Available during business hours

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